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ESRI just released a guide to help us understand the ESRI Enterprise License Agreement (ELA). As many of you know, ESRI released the Small Municipal and County Government ELA which at the outset looked really good. As the details were released it became apparent that it wasn’t going to be a good fit for everyone. The program has certainly generated a lot of interest. For many though it has raised more questions. This white paper doesn’t answer all of these questions but it does provide a great deal of info about what you can expect from ESRI if you sign up for the program.
The White Paper provides insights into the following areas:
- The function and makeup of the ESRI ELA team (called the Agency Central Support or ACS) that works with an end user agency
- Initial software shipments and the requirements gathering to ensure the correct software is made available (for example floating or concurrent licensing).
- Organizing mass installations
- Technical Support
You can find the document HERE.
Check out our new poll on this topic on the left.
one of my clients is a local government organization and I know what you mean.